Update On Shipping
4 months ago – Tue, Jul 30, 2024 at 01:35:40 PM

Hey everybody, we wanted to update everyone on the current status of fullfilment.

Many of you have been asking for an update on shipping.  In the last update we mentioned that the project had run substantially over budget, after we paid out all of the services to the printer and the many talented individuals involved in making Fray.  We didn’t have the funds to ship all of the games in April as we hoped but we were working on ways to fund this project to the finish line.  

In order to pay for the full cost of fulfillment we decided to liquidate one of our own personal assets to provide the funding we need.  We, at the time the games were delivered to us, had expected that process to take a matter of weeks, but unfortunately it is now taking a matter of months.  

Some of the games have been delivered.  Several backers lived in our local area and we were able to arrange an in-person pick up.  If any of you reading this have the game in hand, please feel free to send us your comments.  As for the bulk of backers still waiting on shipping, we are hoping the funds will finally be secured by the end of August.  Considering the many times we’ve been disappointed ourselves in the progress of this fulfillment, we can’t make any promises.  The only promise can make is that we WILL have the funds available to us at some point soon and once that happens we will feverishly get these games out of our garage and into your hands.  

We’re sorry that this isn’t better news or that we can’t provide a concrete timeline.  We will keep you updated as soon as we have something to share.

The Brain Sandwich Team

Shipping to begin!!
8 months ago – Wed, Apr 03, 2024 at 11:41:16 AM

It’s been a long, and at times, painful road but Fray has finally landed!  Only one step left, and that’s shipping it out to all of you!  

After Fray landed at the port we had some problems coordinating delivery and we incurred additional storage charges while we waited to actually receive the games.  We had originally intended to warehouse the games at a facility that would then ship the games out based on the manifest from the pledge manager.  Unfortunately, the project has run so far over budget that we were forced to have the games delivered to our house, where we are storing the games in our garage.  We will begin to ship the games out by hand very soon.  

The first shipments will go out in April.  In order to finish the fulfillment we will have to pay for all direct shipping out of our own pockets and, as you can imagine, cash flow will slow the process down.   Because of this some backers may receive their games before others but all backers will receive the game as soon as possible.  We understand that after such a long wait not receiving the game immediately may be frustrating but rest assured we are doing everything we can to get the games out ASAP and everyone will receive their game in short order.

Thank you for all of your support and your endless patience.  We hope you enjoy the game and we can’t wait to get your feedback once it’s in your hands!  

Sincerely,

The Brain Sandwich Team

Shipment has reached the port!
9 months ago – Tue, Feb 27, 2024 at 04:02:33 PM

Hello everyone,

A quick but important update.  Fray has finished its journey across the ocean and reached the port.  Over the next couple weeks it will be delivered to our warehouse and once it lands there shipping will begin.  

As some of you may have noticed, we are finalizing addresses and locking Backerkit as we prepare for final shipping.  If you haven’t received your email please check your spam folder.  Just follow the instructions in the email if you need to update anything.

We’ll do another kickstarter update when the orders start fulfillment. As always, thank you for your support and endless patience.  We know that this project went off the rails in terms of timing but we hope it’ll be worth it when you finally have Fray on your table!

Thanks,

The Brain Sandwich Team

Fray has left the factory
10 months ago – Sun, Jan 21, 2024 at 10:29:03 AM

Greetings everyone,

We hope everyone had a nice holiday season.  Just a short but important update today.  Fray was picked up by DHL from the factory about a week ago.  The cargo is scheduled to leave port tomorrow.  

Here is a few pictures of Fray on the first leg of its journey

The shipment is expected to reach our warehouse end of February/beginning of March.  Once we have it in hand we will immediately begin fulfillment to the backers.  We’ll do an update with information about shipping at that time.  

Thanks again for all of your immense patience.  We are now in the home stretch.  

Thanks,

The Brain Sandwich Team

Finally. It’s time to think about shipping!
about 1 year ago – Fri, Nov 17, 2023 at 08:43:24 AM

Well we finally have some good news.  We know this project has been majorly delayed and that’s frustrating, both to you and to us.  COVID-19, our own inexperience, and the fact that the project went way over budget all contributed to delays.  We needed to bring in some outside funds to complete everything and we have successfully secured them.  So we’re in the endgame now.

The main game, the expansion and the kickstarter exclusives are now all finished and ready to leave the factory.  We got a copy of the first assembled production unit (not a sample) and it looks and plays great.  We tested it just recently and it was really exciting.  We know it was a long wait but we hope everyone will feel it was worth it in the end.  Thanks for sticking with us.

What happens now

The units are waiting at the factory now.  We got a quote for shipping and are now getting it scheduled for pick up.  We’re trying to get it picked up from the factory in December and brought to a small storage facility near where we live in the US.  It takes about 6 weeks to get here by sea.  Once it lands we will start sending out units to the backers asap.  We will be fulfulling all units (domestic and globally) from the US.  

Now that we are in the mode of delivering the games to you there will be more frequent updates.  Also at some point in the near future we will be closing out the pledge manager and locking in the addresses.  More to follow.  

Stay Tuned

-The Brain Sandwich Team